Terms and Conditions

Last updated: August 9, 2026

These Terms and Conditions ("Terms") govern your access to and use of the website operated by Rau Solutions LLC ("Rau Solutions," "we," "us," or "our") at rentacar.rau.solutions. By using the website, you agree to these Terms. If you do not agree, do not use the website.

1. About this website

The website provides information and demonstrations concerning customer-communication services for car-rental businesses. Website content and public offer descriptions are informational and may be changed. Purchasing or activating a paid service may require a separate order form, service agreement, authorization, or onboarding process. If a signed agreement conflicts with these website Terms, the signed agreement controls for that service.

2. Eligibility and business use

You must be at least 18 years old and legally able to enter an agreement. If you use the website on behalf of a business, you represent that you are authorized to act for that business.

3. Demonstrations and availability

Demonstrations illustrate possible workflows and are provided for evaluation. They do not create a reservation, guarantee vehicle availability, or constitute an offer from a rental agency. Website and demonstration availability may be interrupted for maintenance, provider outages, security, or other operational reasons.

4. SMS communications

If you expressly consent to SMS communications, Rau Solutions may send messages related to your inquiry, appointment coordination, reminders, and responses to your questions. Message frequency may vary, and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to SMS communications is not consent to unrelated third-party marketing.

5. Intellectual property

The website, its design, copy, graphics, demonstrations, software, and other original materials are owned by or licensed to Rau Solutions and are protected by applicable intellectual-property laws. We grant you a limited, revocable, non-exclusive right to access the website for lawful business evaluation. No ownership rights are transferred.

6. Prohibited use

You may not:

• Use the website or demonstration unlawfully, fraudulently, or to harm another person.
• Attempt to bypass security, probe vulnerabilities, disrupt service, or overload systems.
• Introduce malicious code, scrape the website at unreasonable volume, or automate abuse.
• Impersonate another person or submit information you are not authorized to provide.
• Copy, resell, reverse engineer, or exploit website materials except as permitted by law.

7. Information you submit

You are responsible for the accuracy and lawfulness of information you submit. You authorize us to process it as described in our Privacy Policy and as needed to respond to your request.

8. Third-party services and links

Some functions depend on third-party hosting, scheduling, communications, video-meeting, security, or payment services. Those providers may have separate terms and privacy policies. We do not control third-party websites and are not responsible for their independent content or practices.

9. Disclaimers

To the maximum extent permitted by law, the website is provided "as is" and "as available." We do not warrant that it will always be uninterrupted, error-free, or suitable for every business. Nothing on the website is legal, tax, financial, or insurance advice. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

10. Limitation of liability

To the maximum extent permitted by law, Rau Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, this public website. This limitation does not apply where liability cannot lawfully be limited. Liability relating to a purchased service is governed by the applicable service agreement.

11. Privacy

Our Privacy Policy explains how we handle personal information, and our Cookie Policy describes the website's limited use of cookies.

12. Governing law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute concerning this public website will be brought in a court of competent jurisdiction in Florida, unless applicable law requires otherwise.

13. Changes and severability

We may update these Terms by posting a revised version and changing the date above. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver.

14. Contact us