Privacy Policy

Last updated: August 9, 2026

This Privacy Policy explains how Rau Solutions LLC ("Rau Solutions," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit rentacar.rau.solutions, contact us, schedule a meeting, request a demonstration, or use services that link to this Policy.

1. Information we collect

We may collect information you provide directly, including:

• Your name, business name, work email address, and telephone number.
• Your approximate combined call and message volume.
• Your preferred meeting time and whether you are ready to activate or want to ask questions.
• The content of messages, inquiries, and other communications you send us.
• Your consent choices for SMS communications.

We may also receive limited technical information needed to operate and secure the website, such as request timestamps, IP address, browser information, referring page, server logs, and your browser language. The website stores a language-preference cookie as described in our Cookie Policy.

2. How we use information

We use personal information to:

• Respond to inquiries and provide requested demonstrations.
• Create and manage consultation appointments.
• Send appointment confirmations, reminders, and responses you have consented to receive.
• Evaluate whether our services are a suitable fit for your business.
• Provide, maintain, secure, troubleshoot, and improve our website and services.
• Prevent fraud, misuse, and security incidents.
• Comply with legal obligations and enforce our agreements.

3. SMS communications

If you check the SMS consent box, you authorize Rau Solutions to send messages to the number you provide regarding your inquiry, appointment coordination, reminders, and responses to your questions. Message frequency may vary, and message and data rates may apply. Reply STOP to opt out or HELP for help. We maintain a record of the consent provided. We do not sell or share mobile information with third parties or affiliates for their own marketing or promotional purposes.

4. How we disclose information

We may disclose information to service providers that process it on our behalf and only as needed to provide their services, including providers of hosting, scheduling, customer relationship management, video meetings, communications, payment processing, security, and professional advice. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent.

We do not sell personal information and do not share personal information for third-party cross-context behavioral advertising.

5. Data retention

We retain personal information only for as long as reasonably necessary for the purposes described above, to maintain required consent and business records, resolve disputes, enforce agreements, and satisfy legal obligations. Retention periods depend on the nature of the data, the relationship, and applicable requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

7. International processing

Rau Solutions is based in the United States, and our providers may process information in the United States and other countries. Where required, we use appropriate safeguards for international transfers.

8. Your privacy choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. You may withdraw consent where processing is based on consent. To submit a request, email info@rau.solutions. We may need to verify your identity before completing a request. You may also complain to the data-protection authority where you live, when applicable.

9. Children

Our website and services are intended for businesses and are not directed to children under 18. We do not knowingly collect personal information from children.

10. Third-party websites

Our website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

11. Changes to this Policy

We may update this Policy from time to time. The date above identifies the latest revision. We will post the updated version on this page and provide additional notice when required.

12. Contact us